Choose the Plan That Fits Your Goals

No. You can create a Starter account and begin using Mueasa immediately without entering any payment information. When you decide to try the Professional plan, we offer a 14-day free trial that also does not require a credit card. We will send you a reminder before the trial ends so you can decide whether to continue. If you choose not to upgrade, your account simply reverts to the Starter tier with no charges applied. We designed this process to be completely risk-free for new users who want to evaluate the platform thoroughly.

Yes. You can upgrade or downgrade your plan at any point from your account settings page. When you upgrade, the new features become available immediately and we prorate the billing for the remainder of your current cycle. When you downgrade, the change takes effect at the end of your current billing period, so you retain access to your existing features until then. There are no penalties, lock-in periods, or hidden cancellation fees associated with changing plans.

We accept Visa, Mastercard, American Express, and bank transfers (SEPA for European customers). Enterprise customers can also pay via invoice with net-30 terms. All payments are processed through Stripe, a PCI-DSS Level 1 certified payment processor, which means your card details are never stored on our servers. You will receive an email receipt after each transaction, and your full billing history is available in your account dashboard at any time.

We offer a 30-day money-back guarantee on all paid plans. If you are not satisfied with the platform within the first 30 days of your paid subscription, contact our support team and we will process a full refund within 5-7 business days. After the 30-day window, subscriptions are non-refundable for the current billing period, but you can cancel at any time to prevent future charges. We encourage all new users to take advantage of the free trial before committing to a paid plan.

When you select annual billing, you pay for 12 months upfront at a 20% discount compared to the monthly rate. For example, the Professional plan drops from $29/month to $23/month (billed as $276 per year). Annual subscriptions renew automatically unless you cancel at least 14 days before the renewal date. You can switch from monthly to annual billing from your account settings, and the savings begin immediately with a prorated adjustment for any remaining time on your current monthly cycle.

Your data is retained for 90 days after cancellation, during which time you can reactivate your account and pick up where you left off. You can also export all your data (portfolio records, watchlists, notes, and reports) as CSV or PDF files before or after cancellation. After the 90-day retention period, your data is permanently and securely deleted from our systems in accordance with our Privacy Policy. We never sell or share user data with third parties, regardless of account status.

Yes. We offer a 50% discount on the Professional plan for verified students and educators at accredited institutions. Non-profit organizations registered as charities in the UK, EU, or US qualify for a 30% discount on any paid plan. To apply, send a copy of your student ID, faculty credentials, or charity registration number to [email protected]. Our team will review your application and respond within two business days with an activation code.