Terms of Service

These terms establish the rules and conditions that govern your access to and use of the Mueasa platform. Please read them carefully before creating an account or using any of our services.

Last Updated: January 15, 2026

1. Acceptance of Terms

By accessing, browsing, or using the Mueasa website (located at mueasa.com) and any associated applications, tools, or services (collectively referred to as the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you must not access or use the Platform.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Mueasa Ltd., a company registered in England and Wales with its registered office at 71 Queen Victoria Street, London, EC4V 4AY, United Kingdom ("Mueasa," "we," "us," or "our").

You represent that you are at least 18 years old or the age of legal majority in your jurisdiction, whichever is higher. If you are accessing the Platform on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" refers to both you individually and the entity you represent.

Your continued use of the Platform after any modifications to these Terms constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed about the conditions governing your use of the Platform.

2. Description of Services

Mueasa provides a web-based financial analytics platform designed to assist individuals and teams in managing their capital, analyzing financial markets, and identifying potential investment opportunities. Our services include, but are not limited to, the following core capabilities:

  • Portfolio Analytics: Tools for tracking and analyzing investment portfolios across multiple accounts, including asset allocation breakdowns, performance measurement against benchmarks, and sector concentration analysis.
  • Market Screener: A filtering tool that allows users to search for securities (equities, ETFs, bonds, and mutual funds) based on fundamental, technical, and custom criteria across major global exchanges.
  • Risk Assessment: Quantitative risk analysis tools including Value-at-Risk calculations, correlation matrices, stress-testing scenarios, and portfolio-level risk scoring.
  • Smart Alerts: Configurable notification systems that alert users when predefined price, volume, or fundamental criteria are met across monitored securities.
  • Research Reports: Access to curated research materials from independent analysts and data providers covering global equity, fixed income, and commodity markets.
  • Team Collaboration: Shared workspaces with role-based permissions that allow teams to collaborate on research, share watchlists, and review investment proposals.

The specific features available to you depend on the subscription plan you select. We reserve the right to modify, expand, or discontinue any feature of the Platform at any time, with reasonable notice to users where practicable. Feature availability may also vary by geographic region due to data licensing restrictions or regulatory requirements.

The Platform aggregates data from multiple third-party data providers. While we strive to present accurate and timely information, we do not independently verify every data point and cannot guarantee its absolute accuracy. Data may be delayed, incomplete, or subject to revision by the originating data provider.

3. Eligibility and Account Registration

To use certain features of the Platform, you must create an account. When registering, you agree to provide accurate, current, and complete information about yourself and to update such information promptly if it changes. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account.

You must notify us immediately at [email protected] if you become aware of any unauthorized access to or use of your account. Mueasa will not be liable for any loss or damage arising from your failure to safeguard your account credentials.

You may not create more than one personal account. You may not create an account using the identity of another person or use an account belonging to someone else. We reserve the right to suspend or terminate accounts that we reasonably believe contain false or misleading registration information.

4. User Obligations

As a condition of your use of the Platform, you agree to comply with all applicable local, national, and international laws and regulations. You further agree that you will not engage in any of the following prohibited activities:

  • Using the Platform for any unlawful purpose or in furtherance of illegal activities, including but not limited to market manipulation, insider trading, money laundering, or fraud.
  • Attempting to gain unauthorized access to any portion of the Platform, other user accounts, computer systems, or networks connected to the Platform through hacking, password mining, or any other means.
  • Using automated scripts, bots, scrapers, or other automated means to access, collect, or extract data from the Platform without our prior written consent, except through our official API endpoints with a valid subscription.
  • Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with any person or entity.
  • Uploading, posting, or transmitting any content that is defamatory, obscene, threatening, invasive of privacy, or otherwise objectionable.
  • Interfering with or disrupting the Platform or the servers, networks, or infrastructure used to provide the Platform, including by transmitting any viruses, worms, or malicious code.
  • Redistributing, reselling, sublicensing, or commercially exploiting any data, content, or materials obtained through the Platform without our explicit written authorization.
  • Removing, altering, or obscuring any copyright, trademark, or other proprietary rights notices contained in or on the Platform.
  • Using the Platform to develop or train competing products or services without our written consent.

We reserve the right to investigate and take appropriate legal action against anyone who violates these obligations, including but not limited to suspending or terminating their access to the Platform and reporting such conduct to law enforcement authorities.

5. Intellectual Property

The Platform and all of its contents, features, and functionality, including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the compilation thereof, are the exclusive property of Mueasa Ltd. or its licensors and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your personal or internal business purposes in accordance with your subscription plan. This license does not include any right to resell, distribute, or commercially exploit the Platform or its content, or to use any data mining, robots, or similar data-gathering and extraction tools.

The Mueasa name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Mueasa Ltd. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans appearing on the Platform are the trademarks of their respective owners.

If you provide us with any feedback, suggestions, or ideas regarding the Platform ("Feedback"), you hereby assign to us all rights in such Feedback and agree that we have the right to use and fully exploit such Feedback in any manner we consider appropriate, without any obligation to compensate you or maintain confidentiality.

6. Subscription Plans, Billing, and Refunds

Mueasa offers both free and paid subscription plans. The specific features, limitations, and pricing of each plan are described on our Pricing page. By subscribing to a paid plan, you agree to pay all applicable fees as described at the time of your purchase.

Paid subscriptions are billed on a recurring basis (monthly or annually, depending on the plan you select) unless you cancel before the next billing date. You authorize us to charge your designated payment method for all fees due. If your payment method fails or your account becomes overdue, we may suspend your access to paid features until payment is resolved.

All paid plans include a 14-day free trial for new subscribers. You will not be charged until the trial period ends. If you cancel during the trial period, you will not incur any charges. After the trial, your subscription will automatically renew at the applicable rate unless canceled.

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period. You will continue to have access to paid features until your current billing period expires. We do not offer prorated refunds for partial billing periods.

We reserve the right to change our pricing at any time. Price changes for existing subscribers will be communicated at least 30 days before the new rates take effect. If you do not agree to the new pricing, you may cancel your subscription before the price change applies.

7. Disclaimers and No Financial Advice

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Mueasa disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

Mueasa does not provide financial, investment, tax, legal, or accounting advice. The information, data, analysis, tools, research reports, and any other content available on the Platform are provided for informational and educational purposes only. Nothing on the Platform constitutes a recommendation, solicitation, or offer to buy or sell any security, financial product, or instrument. You should not interpret any content on the Platform as a substitute for professional advice from a qualified financial advisor, tax professional, or other licensed specialist.

All investment decisions are made at your own risk. Past performance of any security or portfolio is not indicative of future results. The value of investments can go down as well as up, and you may receive less than your original investment. We strongly recommend that you consult with a qualified professional before making any financial decisions.

We do not warrant that the Platform will be uninterrupted, timely, secure, or error-free. We do not warrant that any data provided through the Platform will be accurate, reliable, or current. We do not warrant that the results obtained from using the Platform will meet your expectations or requirements.

8. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Mueasa Ltd., its directors, officers, employees, agents, affiliates, licensors, or service providers be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, or any other intangible losses, arising out of or in connection with:

  • Your use of or inability to use the Platform;
  • Any investment decisions you make based on information obtained through the Platform;
  • Any unauthorized access to or alteration of your data or transmissions;
  • Any errors, inaccuracies, or omissions in the data, content, or materials available on the Platform;
  • Any interruption or cessation of the Platform's availability;
  • Any bugs, viruses, trojan horses, or similar code that may be transmitted to or through the Platform by any third party.

In any event, our total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Platform shall not exceed the greater of (a) the total amount you paid to Mueasa during the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred British pounds (GBP 100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above exclusions or limitations may not apply, and you may have additional rights.

9. Indemnification

You agree to defend, indemnify, and hold harmless Mueasa Ltd., its directors, officers, employees, agents, affiliates, licensors, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

  • Your access to or use of the Platform;
  • Your violation of these Terms;
  • Your violation of any applicable law, regulation, or third-party rights;
  • Any content or data you submit, post, or transmit through the Platform;
  • Any investment decisions you make using information from the Platform.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You will not settle any such claim without our prior written consent.

10. Third-Party Links and Services

The Platform may contain links to third-party websites, services, or resources that are not owned or controlled by Mueasa. These links are provided for your convenience and informational purposes only. We do not endorse and are not responsible for the content, privacy policies, practices, or availability of any third-party websites or services.

Your interactions with third-party websites and services, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and the relevant third party. We strongly encourage you to review the terms of service and privacy policies of any third-party websites you visit.

The Platform integrates with third-party data providers to deliver market data, financial information, and research content. While we select data providers carefully, we are not responsible for the accuracy, completeness, or timeliness of data originating from third-party sources. Any reliance you place on such data is at your own risk.

11. Privacy

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your information as described in our Privacy Policy.

We encourage you to read our Privacy Policy carefully to understand how we collect, use, store, and protect your personal information. The Privacy Policy also explains your rights regarding your personal data under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any legal proceedings arising out of or relating to these Terms or your use of the Platform shall be brought exclusively in the courts of England and Wales, and you consent to the personal jurisdiction of such courts.

If you are a consumer residing in the European Union or European Economic Area, nothing in these Terms shall affect your rights under mandatory consumer protection laws of your country of residence. You may also bring proceedings in the courts of your country of residence to the extent permitted by applicable law.

13. Dispute Resolution

Before initiating any formal legal proceedings, you agree to first contact us at [email protected] and attempt to resolve the dispute informally. We commit to making a good-faith effort to resolve any dispute through direct negotiation within 30 days of receiving your written notice describing the nature of the dispute and the relief you seek.

If the dispute cannot be resolved informally within 30 days, either party may pursue formal resolution through the courts of England and Wales as specified in Section 12.

If you are a consumer within the European Union, you may also be entitled to submit a complaint through the European Commission's Online Dispute Resolution platform. However, we are not obligated to participate in alternative dispute resolution proceedings unless required by applicable law.

14. Termination

You may terminate your account and stop using the Platform at any time by contacting us at [email protected] or through your account settings. Upon termination, your right to access and use the Platform will cease immediately, subject to any remaining paid subscription period.

We may suspend or terminate your access to the Platform, in whole or in part, at any time and for any reason, including but not limited to a breach of these Terms, non-payment of fees, suspected fraudulent or illegal activity, or at our sole discretion for business reasons. Where practicable, we will provide reasonable notice before terminating your account, unless immediate termination is necessary to protect the Platform, our users, or to comply with legal obligations.

Upon termination, the following provisions of these Terms shall survive: Sections 5 (Intellectual Property), 7 (Disclaimers), 8 (Limitation of Liability), 9 (Indemnification), 12 (Governing Law and Jurisdiction), and any other provisions that by their nature should survive termination.

15. Changes to These Terms

We reserve the right to modify, amend, or replace these Terms at any time. When we make material changes, we will notify you at least 14 days before the changes take effect by posting a prominent notice on the Platform, sending an email to the address associated with your account, or by other reasonable means.

The "Last Updated" date at the top of this page indicates when the most recent revisions were made. We encourage you to review these Terms periodically. Material changes will not apply retroactively and will become effective no sooner than 14 days after they are posted, except for changes addressing new functionality of the Platform or changes made for legal reasons, which may take effect immediately.

Your continued use of the Platform after the revised Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and, if applicable, cancel your subscription before the changes take effect.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the remaining provisions of these Terms, which shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the original intent of the parties.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published by us on the Platform, constitute the entire agreement between you and Mueasa Ltd. regarding your use of the Platform. These Terms supersede all prior or contemporaneous communications, proposals, and agreements, whether electronic, oral, or written, between you and Mueasa with respect to the Platform. No waiver by Mueasa of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition, or a waiver of any other term or condition.

18. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us using the following details:

Mueasa Ltd.

We aim to respond to all inquiries related to these Terms within 5 business days.